Century Diamonds Inc.
10736 Jefferson Blvd. #461
Culver City, CA 90230
-Returns are not accepted at this address. Please follow our return policy-
Hours (Pacific Standard Time):
Mon - Fri: 9:00AM - 6:00PM
Sat - Sun: Closed
Century Diamonds will be closed in Observance of the following Holidays:
Christmas Eve - Saturday, December 24, 2016 - Limited customer service availability
Christmas Day - Sunday, December 25, 2016 - Limited customer service availability
New Years Eve - Saturday, December 31, 2016
New Years Day - Sunday, January 1, 2017
Monday January 2, 2017 - Limited customer service availability
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Frequently Asked Questions
1. Are your diamonds natural
Absolutely! Every diamond we sell is 100% natural, not enhanced and not treated. Century Diamonds does not sell any diamonds or diamond jewelry that have been treated or enhanced in any way.
2. How long will it take to receive my order?
Every item made by Century Diamonds is hand made, it will take anywhere from 1 day and up to 3 weeks to make an item. Most items can be completed within 5 business days. Shipping time varies from 1-7 business days, depending on the shipping method chosen at checkout.
3. What is your return/exchange policy?
We have a 30-day return policy and a lifetime upgrade/exchange policy. See our returns page for details for details.
4. Do you offer Financing or lay-away?
Yes. We offer both. To pay by financing, please select "Affirm" payment method during the checkout process. Please see the guidelines for our lay-away policy at www.centurydiamonds.com/lay-away.
5. Does Century Diamonds ship internationally?
Yes, we ship internationally to select countries on a case by case basis. We can only accept bank transfer for international orders. Payments made by bank transfer require up to two additional weeks to process.
6. Can I ship to an address that is not my billing address?
For security reasons we only ship to the billing address of the credit card. If you would like a product sent to a different address than your billing address, please contact us directly and we can set up an alternate payment method.
7. I made a mistake in my order, or want to cancel after I already placed it.
Please call us or send us an email as soon as possible. More likely than not, we will be able to switch or cancel your order. However if the order has been shipped already, you will have to wait until you receive the package and complete a return or exchange.